TERMS OF USE

Welcome to BAZHANE. By using our website located at www.bazhane.com  (the "Site"), you agree to comply with and be bound by the following terms and conditions (the "Terms"). These Terms govern your use of our Site and the purchase of products from Bazhane OÜ. Please read these Terms carefully before making any purchases or using our services.


1. Terms and definitions.

  • Visitor is an indivi dual person who uses the Website without registering a Personal Account.
    Agreement – This User Agreement, which means an agreement between the User and the Platform regarding all the conditions established by the Agreement, as well as consent to the possibility of exercising rights and the need to fulfill obligations.
  • Personal account (hereinafter — "Account", "Profile") — a personal account of the User on the Website, the registration of which allows to receive Services under the conditions defined by these Terms of Use.
  • Site – A set of web pages available on the Internet, which are united in terms of content and navigation under a single domain name www.bazhane.com  
  • User – a Visitor who has registered in the Personal Account and joined this Agreement in an appropriate manner, and uses the internal functionality of the Product.
  • A consultant is an individual person who provides remote consultations on specific issues of using the internal functionality of the Website.
  • Personal data – information or a set of information about an individual person who is identified or can be specifically identified.
  • Processing of personal data – any action or set of actions, such as collection, registration, accumulation, storage, adaptation, change, update, use and distribution (distribution, implementation), depersonalization, destruction of personal data, including, using information (automated) systems.

2. Acceptance of Terms.

By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and any additional terms or conditions that may apply to specific sections of the Site or to products or services we offer. If you do not agree with these Terms, you must not use our Site.

3. Changes to Terms.

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page, and the "Effective Date" at the top of the page will be updated accordingly. We recommend that you review these Terms periodically to stay informed about any changes.

4. Product Information.

We strive to provide accurate and up-to-date information on the products available on our Site, including descriptions, sizes, colors, and prices. However, we do not guarantee that all information is always accurate, complete, or error-free. In the event of a mistake regarding a product, we reserve the right to correct the error and adjust any related orders accordingly.

5. Orders and Payments.

When you place an order on our Site, you are making an offer to purchase products subject to availability and acceptance by us. We reserve the right to refuse any order or cancel an order at our discretion, including in cases of pricing errors, stock availability, or suspected fraud. More information about our Рayment Рolicy.

6. Shipping and Delivery.

We offer shipping to various locations. The delivery times and costs depend on the destination and the shipping method selected during checkout. Once your order has been shipped, we will provide you with a tracking number to monitor your shipment.
Please note that delivery times may vary, and we are not responsible for delays caused by third-party shipping providers, customs, or other external factors.

7. Returns and Exchanges. 

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return or exchange eligible items within 14 days of receipt, as per the applicable European Union consumer protection laws. Please refer to our Рayment Рolicy for more information on how to process returns and exchanges.

Returns can be made by courier delivery to the address:
Bazhane Returns Department
Sokolowska 10, rampa 29, Janki
05-090 Raszyn
POLAND
tel: +48 536-866-888
email: support@bazhane.com

Sent parcels must be delivered to the address indicated by a courier service. We do not accept parcels from post offices, parcel pickup points, or parcel lockers.

8. Pricing and Taxes. 

All prices listed on the Site are in EUR  unless otherwise stated. Prices are inclusive of applicable taxes. Additional taxes, customs duties, or other charges may apply to orders shipped outside of Estonia, which are the responsibility of the customer.
We reserve the right to change product prices at any time, but any changes will not affect orders that have already been placed and processed.

9. User Account.  

To make a purchase or access certain features of our Site, you may be required to create an account. You agree to provide accurate and up-to-date information when creating an account, and you are responsible for maintaining the confidentiality of your account credentials.
You are also responsible for any activity that occurs under your account. If you believe that your account has been compromised, you must notify us immediately.

10. Intellectual Property.

All content on our Site, including text, images, logos, graphics, product names, and software, is the property of Bazhane OÜ or its licensors and is protected by intellectual property laws. You may not use, copy, modify, or distribute any content from our Site without prior written consent from us.

11. User Conduct. 

By using the Site, you agree not to:

  • Use the Site for any unlawful purpose or in a way that could damage, disable, or impair the Site.
  • Violate any local, national, or international law.
  • Impersonate any person or entity or falsely represent your affiliation with any individual or organization.

12. Limitation of Liability.

To the fullest extent permitted by law, Bazhane OÜ shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Site, including but not limited to damages for loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages.

13.Privacy Policy.

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy to understand our practices.

14. Indemnification.

You agree to indemnify and hold harmless Bazhane OÜ, its officers, employees, and agents from any claims, damages, liabilities, and expenses (including legal fees) arising from your use of the Site or violation of these Terms.

15. Governing Law.

These Terms are governed by and construed in accordance with the laws of Estonia. Any disputes arising from or in connection with these Terms shall be resolved in the courts of Estonia.

16. Contact Us.

If you have any questions or concerns regarding these Terms, – please email us at support@bazhane.com .